Wellbe Announces Webinar on Succeeding Under Bundled Payment

OrthoServiceLine.com, a free resource to the orthopedic community sponsored by Wellbe, is hosting a complimentary webinar featuring Maureen Geary, Program Director at the Connecticut Joint Replacement Institute, titled “Fundamentals of Bundles for Joint Replacement – Creating the Competitive Edge.” Medicare is expected to issue the final rule for the Comprehensive Care for Joint Replacement (CCJR) […]

read more

The Emotional Side of HCAHPS Problems

A new article from the Gallup Business Journal this month took a fresh view of the HCAHPS measures. They found a correlation between how patients view their own health and the satisfaction with their hospital stay. “Eight in 10 patients who considered their health to be excellent rated their hospital a 9 or 10 on […]

read more

Strategies for Closing Clinician-Patient Communication Gaps

I’ve written before about how care-centered communications are a key to success with patient experience. More studies and insights from those in the field reinforce that patients want an active role in decision making and that providers should play the role of a care partner, not a dictator. Gaps in communication can lead to misaligned […]

read more